Privacy Policy
Effective Date: 06 March 2025
Reliable Roofing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services. By using our website, you consent to the practices described below.
1. Information We Collect
We collect the following information when you submit forms, call us, or use our website:
- Personal Information:
- Name
- Phone number
- Email address
- Property address
- Insurance details (if provided for claims assistance).
- Non-Personal Information:
- Browser type, IP address, and device data.
- Cookies and tracking pixels (see “Cookies” section below).
2. How We Use Your Information
We use your data to:
- Provide roofing services (e.g., inspections, repairs).
- Communicate with you about appointments, quotes, or emergencies.
- Process payments and insurance claims.
- Improve our website and marketing efforts.
- Send promotional offers (you can opt out anytime).
We do not sell or rent your data to third parties.
3. Data Sharing
We may share your information with:
- Service Providers: Contractors, payment processors, or insurance partners essential to fulfilling your request.
- Legal Compliance: If required by law (e.g., court orders, fraud investigations).
4. Data Security
We protect your data using:
- SSL encryption for website transactions.
- Secure storage for physical and digital records.
- Limited access to authorized personnel only.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations (e.g., tax records).
6. Your Rights
Under GDPR, CCPA, and other laws, you have the right to:
- Access, correct, or delete your data.
- Opt out of marketing communications.
- Request a copy of your data.
- Withdraw consent (where applicable).
To exercise these rights, contact us at:
- Email: reliableservices02@outlook.com
- Phone: 205-370-3160
7. Cookies and Tracking
- Cookies: We use cookies to analyze website traffic (e.g., Google Analytics). You can disable cookies in your browser settings.
- Third-Party Tracking: Social media pixels (e.g., Facebook) may track ad performance.
8. Third-Party Links
Our website may link to external sites (e.g., insurance providers). We are not responsible for their privacy practices.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18.
10. Policy Updates
We may update this policy. Changes will be posted on this page with a revised effective date.
Contact Us
For questions or requests, contact:
Reliable Roofing
📞 205-370-3160
📧 reliableservices02@outlook.com
📍7223 1st Avenue N Birmingham, AL 35206 USA
Note: Replace bracketed placeholders (e.g., [Insert Email]) with your business details. Consult a legal professional to ensure compliance with local laws.
